Client Coordinator

Our Client Coordinator serves as the "tires" of our organization. If our car does not have tires, we can't roll anywhere. They are out front managing the day-to-day operational tasks in order to ensure that our customers have the best experience possible and help ensure that our Hair Technicians have seamless days where they can put their best foot forward. After all, our Hair Technicians are the "engine" that moves the machine.

The person who fills this role will work at the salon headquarters in St. Louis, MO.

Job Duties

  • Communicates with customers by phone, text, and email daily
  • Schedules, modifies, and cancels client appointments
  • Generates and distributes bi-weekly reports for our staff
  • Manages the salon utility services
  • Places orders for supplies and back bar products and tools
  • Logs incoming inventory
  • Performs weekly inventory updates
  • Cleans and maintains lobby area, hallways, and lavatory
  • Reviews and manages incoming mail
  • Counts the cash drawer
  • Completes daily bank deposits
  • Checks out clients after services
  • Up-sells products (requires product knowledge)
  • Attends Monthly Meetings
  • Takes notes and ensures distribution to the Team


  • Bachelor's degree or 2-4 years of experience with a client-facing relationship-based organization
  • Strong problem-solving skills, analytical thinking abilities, and attention to detail
  • Creativity to develop innovative solutions
  • Excellent verbal and written communication skills
  • Dependable with a strong work ethic
  • Proactive and self-motivated
  • A strong sense of fashion
  • Ability to follow prescribed processes and assist others in doing the same
  • Ability to understand workflow dependencies across integrated services containing multiple work-streams or projects
  • Demonstrated proactive ability to collaborate with and motivate others
  • Willingness to develop meaningful and influential relationships with clients and colleagues
  • Eagerness to learn new skills and approaches to address challenges that our clients face in the current environment

Ready to get started? 
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Note: You'll need to provide 3 Professional References with your application.