Late Cancelation, Late Arrival, and No-Show Policies

Late Cancelation Policy

Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 48 hours before it is scheduled to occur, you will be subject to a fee up to $100. Please provide a cancellation notice at least (48 hours) before your appointment to avoid a cancellation fee.

Fees

Services under $100 will be charged the total price of the service. Services over $100 will be charged a flat fee of $100. All fees must be paid in full to schedule subsequent appointments.

Canceling & Rescheduling

You can cancel or reschedule your appointment in several ways:

Late Arrival Policy

We know your time is valuable, and ours is too. Out of respect for our staff and our other clients, we ask that you please arrive to your appointment at your scheduled time.

We understand that unexpected delays may occur, so our salon offers an 15-minute grace period. We kindly ask that you please contact the salon at 314.395.2664 to make us aware of your delayed arrival. Clients who are more than 15 minutes late  are subject to an accommodation fee of 50% of their total service.

AK Hair & Healing reserves the right to cancel your appointment if you arrive more than 30 minutes late to your appointment.

Fees

If your appointment is canceled due to non-arrival you will be considered a no-show and you will be charged a No Show fee. Please refer back to the cancellation policy for further details.

No-Show Policy

Please understand that appointment times are limited. If you must cancel your appointment, we respectfully request 48 hours notice.

Fees

Missed appointments will incur a fee equivalent to the total amount of the scheduled service.

Canceling & Rescheduling

You can cancel or reschedule your appointment in several ways: